Socialheads
Built to be
sustainable
The price depends on what a plan does, and the size and kind of service you run.
Prices are per year, and we charge fairly for the context and the use. More safeguarding capability costs more, and a large school and a small children's home are different kinds of work, so they are priced differently. We'll always show you how your figure is worked out.
The plans
Start with what you need. You can move up a plan whenever your work does.
Core
from £3,000 / per year
Ideal if you want staff messaging built for GDPR compliance.
Suits a school running it for its staff, or a single team replacing group chats and texts.
- Secure messaging between your team, on any device
- Group conversations with named members and clear roles
- An audit trail of who said what, and when
- Admin controls, so access ends the day someone leaves
- Exports you can hand to an inspector or attach to a case record
Safeguarding Plus
from £7,500 / per year
Ideal if you want young people and external participants in the conversation, with safeguarding in place.
Suits children's homes, youth services and mental health teams supporting people directly.
- Everything in Core
- Consent recorded before anyone outside your team joins a conversation
- Oversight for safeguarding leads, so the right people see the right conversations
Enterprise
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Ideal if you need one agreement across many sites or services.
Suits trusts, local authorities and providers running several settings.
- Everything in Safeguarding Plus
- One agreement across multiple sites, teams or services
- Procurement pack: DPA, DPIA, security overview and subprocessor list
Available by arrangement: Federated single sign-on, SCIM provisioning and customer-managed encryption keys. Ask us and we'll tell you where each one stands.
Community
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Ideal if you run a larger, moderated community where participants take part together.
Suits big youth participation programmes and membership organisations working at scale.
Communities need more behind them: moderators with the right roles, clear escalation when something needs a person, and oversight that shows you where to look first. We shape this with each organisation, and the price reflects the extra moderation and safeguarding infrastructure it takes to run well.
Social Impact Rate is for small and grassroots services, by application.
Tell us about your service and we'll talk it through.
What you get
The essentials in every plan, and the safeguarding layer on top. See all features and benefits.
In every plan
Secure messaging
Group and one-to-one conversations, on any device.
A full audit trail
Who said what, and when, recorded automatically. Only named roles can view it, with break-glass controls, and every access is itself recorded.
Admin controls
Your service manages access, and it ends the day someone leaves.
Exports and evidence
Records you can hand to an inspector or attach to a case file.
Added by Safeguarding Plus
Recorded consent
Consent captured before anyone outside your team joins a conversation.
Safeguarding oversight
Safeguarding leads see the right conversations, with young people and external participants included safely.
How the price is worked out
The people you support
We count the people your service supports, not the seats you buy.
Sites and teams
One service, or several under one agreement.
The kind of service
A school, a children's home and a community service are different kinds of work. The figure reflects that.