Co-designed with young people and the people who support them. One home for the conversations your service runs on, in a space your service controls and evidenced as it happens.
Latest update
I called it the Safeguarding dashboard, and a conversation with a council showed me the same name can fit one service and not another. Plus push notifications, availability, per-service settings, a few important words, and a grant application for the fostering side.
Read the update More from the blog
Messages See how Socialheads helps care teams like yours communicate safely and effectively with young people
Right now, a young person might be supported and bullied on the same app. Their support worker sits in the same message list as everyone else who contacts them. Socialheads gives that support a space of its own.
Socialheads keeps a clear record of messages and actions, so the care your team gives is already evidenced when an inspector asks. Flagged messages and compliance reporting are built for the leads who carry that responsibility, and compliance stays yours to hold.
Invite support staff to group chats, or message young people directly. You are always in full control.
Connections are encrypted, personal data is encrypted field by field in the database, and every access to a record is itself recorded.
Safeguarding is built in, not bolted on: anyone can flag a message for review, every action leaves an audit trail, and safeguarding leads get break-glass access that is logged every time.
We train your team and stay available afterwards, so the tool is one less thing to think about.
From our interviews with practitioners, 2025.
Reducing the admin workload for managing case notes would make my work easier and more effective.
Insights about a young person's progress over time would help me better support them.
Having safeguarding tools built into the platform would help me feel more confident in using it.
Improving engagement with young people would significantly improve the outcome of their care.
This app could be transformational for improving accessibility. The enhanced communication and engagement features help young people stay connected.
Lindsay Lawton
Head of ServicesWe need a safe way for staff to communicate with young people. Right now it's unsafe and unclear. An app where all conversations are recorded means we can monitor and safeguard properly.
Anonymised
Children's Care Home Manager, LondonAt our mental health service, we use generic messaging apps to communicate with young people, but I've never liked it. I've always wanted an alternative, and this could be it.
Anonymised
Clinician, Mental Health ServiceIt's so refreshing and exciting to learn of a messaging platform designed with safety in mind from the offset. Whilst we work to meet young people where they are online, the youth work sector has been challenged to find spaces that ethically and effectively work for young people and services.
This is the start of something huge. Often services are hesitant to embrace digital- mainly due to fear of the un-known sponsored by the undeniable risks present in the digital world. Socialheads offers a simple, but safety focussed solution to engage with young people, opening digital front doors to connect with essential support services.
Bex Pink
National Digital Innovation Lead. National Youth Agency.I’m feeling like we’re at the beginning of something that could be very big. Youth workers have been extremely against using digital youth work, but you've literally solved that. This will open up a lot of doors.
Anonymised
Professional, Statutory and Regulatory Body for youth workSocialheads is designed to create better outcomes for everyone involved in care, from young people to practitioners and organisations.
I called it the Safeguarding dashboard, and a conversation with a council showed me the same name can fit one service and not another. Plus push notifications, availability, per-service settings, a few important words, and a grant application for the fostering side.
Jeremy Attachments, message flagging, data requests, exports and compliance reports. Ten weeks in, and the stories behind the features.
Jeremy Group chats, reports with compliance and safeguarding dashboards, message flagging, re-assignment that keep the record.
Jeremy 
The product is built and working today. Get in touch and we will show you it running, talk through how your service works, and plan your onboarding.
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At Socialheads, we’re building something special: two decades of technology work, shaped with the social workers, DPOs, NHS leaders and young people we build alongside.
If someone who supports you has invited you and you want to know what this is before you start, we wrote a page for you.