Cathedral thinking and the slow work of building Socialheads
Reflections on building something meaningful over time, inspired by cathedral builders who worked on projects they knew would outlive them.
Insights on digital safeguarding, care communication, and building better outcomes for young people and the professionals who support them.
Reflections on building something meaningful over time, inspired by cathedral builders who worked on projects they knew would outlive them.
Over the past year Socialheads has worked with four Experience Haus student groups to explore and challenge every aspect of the platform. Here's what external validation through co-design has taught us.
Before starting Socialheads I worked on digital projects in the charity sector. This is how I moved from seeing the same patterns over and over again to building a solution.
WhatsApp is widely used in practice because it works and young people respond to it. But it was not designed for safeguarding, case recording or organisational oversight.
A lot of technology in social care has been bought to manage data, not relationships. Yet research shows children engage better when workers have time and adapt to the child's way of communicating.
Social care is using technology that is not keeping up with practice. The future direction is not more apps, but better sector-specific tools that sit alongside existing systems.
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