Socialheads
Built for
real use
Co-designed with young people, care professionals, and safeguarding experts to make a difference.
Why Socialheads matters
Real problems, solved. For practitioners drowning in admin, managers worried about liability, organisations seeking oversight, and young people wanting control.
For practitioners
Frontline workers overwhelmed by admin
- Less admin with automated logging and time stamps
- Reduced stress from managing personal phone boundaries
- Better engagement through familiar, youth-friendly messaging
- Improved work-life balance with account-based access (not tied to personal number)
For managers
Protect your service from WhatsApp liability
- Inspection-ready evidence for CQC and Ofsted with instant audit trails
- Risk reduction through verified worker-led chats and admin controls
- Staff protection from personal data exposure and boundary issues
- Eliminate WhatsApp's compliance gaps and unapproved tool risks
For organisations
Leaders needing visibility and control
- Better oversight with centralized admin dashboard and reporting
- Data governance aligned with GDPR and UK safeguarding standards
- Reduced liability from unapproved communication tools and data breaches
- Scalability across multiple services and teams with consistent standards
For young people
Young people seeking safety and control
- Data ownership - you control who sees your conversations
- Familiar messaging space that feels natural, not institutional
- Safety through verified workers and monitored boundaries
- Privacy controls with end-to-end encryption and no data mining
How Socialheads compares
Socialheads is the only platform designed specifically for care and safeguarding, not adapted from consumer tech or administrative tools. It combines the safety of encryption with the trust of worker-controlled environments, ensuring digital communication is private, compliant, and human-centred.
Legend:
Full support | Partial support | Not supported
MOMO = Mind of My Own
Designed for safeguarding and inspections
Built for audit readiness, providing instant evidence for CQC and Ofsted reviews.
Controlled, worker-led chats
Only verified workers can start conversations, ensuring safe and monitored contact.
End-to-end encryption with professional oversight
Secure between verified users, with professional access for safeguarding and accountability. True oversight requires the service can review conversations when needed.
Full data transparency and ownership
User-owned data — never used for profiling, AI training, or external analytics.
Secure, account-based access
Your chat history stays with your account, not your phone or SIM.
Built-in safeguarding reports and audit trails
Automatically logs all interactions with timestamps for safeguarding and inspections.
Youth-friendly, trauma-informed design
Co-designed with young people for safety, accessibility, and trust.
Fully compliant with UK data and safeguarding standards
Built around GDPR, CQC, and Ofsted compliance from day one.
Seamless access across devices
Consistent experience across mobile and web for all staff and young people.
Transparent, ethical business model
Paid service with no ads, data mining, or algorithmic intrusion.
How Socialheads saves time and money
See estimated annual savings based on your service size. From reduced admin time to fewer missed appointments (DNAs), Socialheads delivers measurable value.
Any questions?
Check out the FAQs
Still have unanswered questions and need to get in touch?
Reach outWorkers can start for free, but full service and compliance features are paid. Unlike free apps, we never monetise or sell your data. We are committed to ethical business practices through our B-corp articles of association, ensuring we're accountable to all stakeholders, not advertisers. See our privacy policy for details.
Only workers from services can set up chats and facilitate chats with external people. This keeps the platform safe and controlled.
WhatsApp is a consumer messaging app not designed for professional care contexts. While many teams use it out of necessity, it creates serious compliance and safeguarding risks:
- No audit trails - messages can't be reviewed for inspections or safeguarding
- Personal exposure - staff often share their personal phone numbers
- SIM-tied accounts - when staff leave or change numbers, conversation history is lost
- Zero oversight - managers have no visibility or control
- Data governance gaps - unclear who owns the data and where it's stored
Socialheads provides the familiarity of messaging apps while being purpose-built for care with worker-controlled access, compliant data governance, inspection-ready audit trails, and professional boundaries.
Your account and chat history remain intact. Conversations are tied to your verified user account, not your SIM card. This is a key difference from WhatsApp, where changing numbers can break communication.
Yes. All communication is end-to-end encrypted, with no external data access. We're fully GDPR compliant and meet CQC and Ofsted expectations for digital record keeping. Read our privacy policy and learn about our commitment to trust and transparency.
Socialheads automatically logs communication with timestamps and access controls, creating ready-to-export evidence for audits or safeguarding reviews. This is a critical gap in WhatsApp, which provides no audit trails.