---
title: "Use cases | Socialheads for care, youth and support services"
url: https://socialheads.co.uk/use-cases/
---
# Built for every kind of care

Every setting below has the same problem in a different shape. Find yours to see how this works where you are.

[See how we tailor it to your service](/setting-up-your-service/)

## Been invited to Socialheads?

Staff and the people they support both arrive by invitation. If yours has landed, this is where to start.

[I've been invited](/invited/)

[![A young person and a support worker talking together in the kitchen of a residential home.](/assets/img/use-cases/childrens-home1x.webp)](/use-cases/childrens-homes)

## [Children's homes](/use-cases/childrens-homes)

[Shift handovers off the staff WhatsApp group, and contact with young people that stays with the home when a key worker moves on.](/use-cases/childrens-homes)

[See how it works](/use-cases/childrens-homes)

[![A support worker and young person talking together in a relaxed shared living space.](/assets/img/use-cases/supported-accommodation1x.webp)](/use-cases/supported-accommodation)

## [Supported accommodation](/use-cases/supported-accommodation)

[Coordination across properties for staff who work alone, and a way for 16 and 17 year olds to reach someone between visits.](/use-cases/supported-accommodation)

[See how it works](/use-cases/supported-accommodation)

[![A personal adviser and a young adult talking over coffee in a bright informal space.](/assets/img/use-cases/local-authorities1x.webp)](/use-cases/leaving-care)

## [Leaving care](/use-cases/leaving-care)

[Contact tied to an account rather than a phone number, so a changed SIM does not end the relationship with a personal adviser.](/use-cases/leaving-care)

[See how it works](/use-cases/leaving-care)

[![Youth workers and young people together in a community space, talking and laughing.](/assets/img/use-cases/charities1x.webp)](/use-cases/youth-services)

## [Youth services](/use-cases/youth-services)

[A coordination group for sessional workers and volunteers, and a channel young people will actually choose to use.](/use-cases/youth-services)

[See how it works](/use-cases/youth-services)

[![A pastoral lead talking with a pupil in a quiet corner of a school building.](/assets/img/use-cases/practitioners1x.webp)](/use-cases/schools)

## [Schools and trusts](/use-cases/schools)

[A safe replacement for the staff WhatsApp group, and a governed channel to the pupils who are not reliably in the building.](/use-cases/schools)

[See how it works](/use-cases/schools)

## Not listed above?

The problem is usually the same even when the setting is not, so it is worth asking.

**Local authorities** are usually buying for a service rather than the authority as a whole. Start with [leaving care](/use-cases/leaving-care) or [children's homes](/use-cases/childrens-homes) and we can talk about the rest.

**Charities and membership organisations** working with young people will recognise most of the [youth services](/use-cases/youth-services) page. If you run larger moderated communities, our Community plan is the one to ask about.

**Mental health services** are on our list, and we would rather build that page after talking to services than guess at it. The regulator and the practice differ enough from the settings above that it deserves its own work. [Tell us how your service runs](/get-started).

## Who it is for

The same platform looks different depending on where you sit.

### For young people

A way to talk to the adults supporting you that works like the apps you already use. Your number stays yours, it opens in a browser, and you are told up front who can see what.

[Been invited to Socialheads?](/invited/)

### For practitioners

Your own phone, without your own number. Talk to your team and to the people you support, keep a professional boundary, and leave the record behind when you move on rather than carrying it with you.

### For organisations

Communication you own rather than rent from a consumer app, with an audit trail, oversight for the people who carry the responsibility, and records you can produce when someone asks.

[Working with other agencies?](/multi-agency-working/)

Not sure which one you are? Tell us how your service runs and we will point you at the right place.

[Get started](/get-started) [See plans and pricing](/pricing)