--- title: "Socialheads | Secure messaging for care teams" url: https://socialheads.co.uk/ --- ![Bubble](/assets/img/hero/layer01.webp) ![Bubble](/assets/img/hero/layer02.webp) ![Bubble](/assets/img/hero/layer03.webp) ![Bubble](/assets/img/hero/layer04.webp) ![Socialheaads mobile app screen](/assets/img/hero/layer05.webp) ![Socialheads desktop app screen](/assets/img/hero/layer06.webp) # The secure messaging app built for care to connect, support & be heard Co-designed with young people and the people who support them. One home for the conversations your service runs on, in a space your service controls and evidenced as it happens. [See plans and pricing ](/pricing)[I’ve been invited](/invited/) ## Supported by [![Catch 22](/assets/img/supporters/catch22-gray.png)](http://catch-22.org.uk/) [![Catch 22](/assets/img/supporters/catch22-color-light.png) ![Catch 22](/assets/img/supporters/catch22-color-dark.png)](http://catch-22.org.uk/) [![Good Tech Ventures](/assets/img/supporters/goodtech-gray.png)](https://www.goodtech.ventures/feed) [![Good Tech Ventures](/assets/img/supporters/goodtech-color-light.png) ![Good Tech Ventures](/assets/img/supporters/goodtech-color-dark.png)](https://www.goodtech.ventures/feed) [![Social tech trust](/assets/img/supporters/socialtechtrust-gray.png)](https://socialtechtrust.org/) [![Social tech trust](/assets/img/supporters/socialtechtrust-color-light.png) ![Social tech trust](/assets/img/supporters/socialtechtrust-color-dark.png)](https://socialtechtrust.org/) Building in public Latest update ## [Four weeks to go](/blog/four-weeks-to-go) I called it the Safeguarding dashboard, and a conversation with a council showed me the same name can fit one service and not another. Plus push notifications, availability, per-service settings, a few important words, and a grant application for the fostering side. [Read the update ](/blog/four-weeks-to-go)[More from the blog](/blog) [Why are we doing this?](/blog/we-set-ourselves-a-challenge) Messages 😈 Unknown Number 13:47 Hey, I got your number from someone... 👥 School Group 14:12 OMG did you hear what happened?! 💔 Ex 14:23 I know where you are right now 😤 Someone 14:35 Why are you ignoring me?? 💚 Your Support Worker 14:38 Hi! Just checking in - how are you doing today? 😠 Unknown 14:40 You there? ## “Support cannot feel safe if harm lives two messages above it.” ## “Socialheads gives young people a space where support is the only thing in the room.” ![Socialheads](/assets/img/logo-white.svg) Messages 👩 Susan 13:20 Love you, have a great day at school! 🎓 My Social Worker 14:05 Remember our meeting is at 3pm tomorrow 💚 Your Support Worker 14:38 Hi! Just checking in - how are you doing today? 💚 Therapist 14:30 Looking forward to our session this week 🏥 Night Team 14:35 We're here if you need anything tonight ## Work in a children's care home or supported accommodation? See how Socialheads helps care teams like yours communicate safely and effectively with young people ![Promo video thumbnail](/assets/img/pilot/pilot-video-cover@1x.jpg) [Explore all our use cases](/use-cases) ## Why Socialheads? ### Safe space Right now, **a young person might be supported and bullied on the same app**. Their support worker sits in the same message list as everyone else who contacts them. Socialheads gives that support a space of its own. ### Inspection ready Socialheads keeps a clear record of messages and actions, so the care your team gives is already evidenced when an inspector asks. Flagged messages and compliance reporting are built for the leads who carry that responsibility, and compliance stays yours to hold. ### Confident care - Every message is recorded and time-stamped - Built-in audit trails you can produce on request - Clear oversight without extra admin - Workers have a record of every conversation - Managers can evidence good care at any time ## Easily manage the digital care young people receive, from any device. ![Payment icon](/assets/img/features/users.svg) ### Easy communication Invite support staff to group chats, or message young people directly. You are always in full control. ![Security icon](/assets/img/features/security.svg) ### Data security Connections are encrypted, personal data is encrypted field by field in the database, and every access to a record is itself recorded. ![Statistics icon](/assets/img/features/statistics.svg) ### Safeguarding Safeguarding is built in, not bolted on: anyone can flag a message for review, every action leaves an audit trail, and safeguarding leads get break-glass access that is logged every time. ![Statistics icon](/assets/img/features/support.svg) ### Your digital partner We train your team and stay available afterwards, so the tool is one less thing to think about. ## What our research says From our interviews with practitioners, 2025. Reducing the admin workload for managing case notes would make my work easier and more effective. Insights about a young person's progress over time would help me better support them. Having safeguarding tools built into the platform would help me feel more confident in using it. Improving engagement with young people would significantly improve the outcome of their care. ## What people are saying ![Lindsay Lawton](/assets/img/testimonials/youngminds.png)Lindsay LawtonHead of Services **AnonymisedChildren's Care Home Manager, London **AnonymisedClinician, Mental Health Service ![Bex Pink](/assets/img/testimonials/nya_logo.png)Bex PinkNational Digital Innovation Lead. National Youth Agency. **AnonymisedProfessional, Statutory and Regulatory Body for youth work ## Who’s it for? Socialheads is designed to create better outcomes for everyone involved in care, from young people to practitioners and organisations. ### [For your staff team](/use-cases/#care-professionals) [The group chat your team already relies on, owned by the service rather than by whoever set it up. Shifts, handovers and coordination, with access that ends the day someone leaves.](/use-cases/#care-professionals) ### [For young people](/invited/) [Where a service extends it to the people it supports: a space that feels familiar, with consent recorded and a record that belongs to the service.](/invited/) ### [For organisations & local authorities](/use-cases/#organisations) [One place for messaging across services, with per-organisation records and an audit trail you can produce when an inspector asks.](/use-cases/#organisations) [View all use cases](/use-cases) Socialheads is secure messaging for care teams. Core starts at £3,000 a year for a single service.\ Get in touch and we’ll show you how it works. ## Ready to see it working? [Get started](/get-started) [See prices and features](/pricing) ## Latest from our blog Product Updates 26 Aug 2026 ### [Four weeks to go](/blog/four-weeks-to-go) I called it the Safeguarding dashboard, and a conversation with a council showed me the same name can fit one service and not another. Plus push notifications, availability, per-service settings, a few important words, and a grant application for the fostering side. ![Jeremy](/assets/img/team/jeremy-pitt.jpg) Jeremy Product Updates 11 Aug 2026 ### [The quiet weeks](/blog/the-quiet-weeks) Attachments, message flagging, data requests, exports and compliance reports. Ten weeks in, and the stories behind the features. ![Jeremy](/assets/img/team/jeremy-pitt.jpg) Jeremy Product Updates 27 Jul 2026 ### [Halfway](/blog/halfway) Group chats, reports with compliance and safeguarding dashboards, message flagging, re-assignment that keep the record. ![Jeremy](/assets/img/team/jeremy-pitt.jpg) Jeremy [More blog posts](/blog) ![A teaser image of the Socialheads app](/assets/img/pilot/sh-teaser.png) ## Want to see Socialheads in action? The product is built and working today. Get in touch and we will show you it running, talk through how your service works, and plan your onboarding. [Get started](/get-started) ![Jeremy Pitt, Matt Adams, Tanya Marwaha](/assets/img/pilot/team.jpg) ## About us At Socialheads, we’re building something special: two decades of technology work, shaped with the social workers, DPOs, NHS leaders and young people we build alongside. - [Our story](/about) - [Meet the team](/about#team) - [Our ethos and values](/ethos) ## Been asked to use Socialheads? If someone who supports you has invited you and you want to know what this is before you start, we wrote a page for you. [Start here](/invited/)